Shipping Policy

1. Shipping Area

We currently ship within the United States only.

2. Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).

3. Shipping Time

Estimated delivery time:

  • Standard Shipping: 3–7 business days

Delivery times are estimates and may vary.

4. Shipping Fees

All listed prices include shipping. No additional shipping charges apply.

5. Order Tracking

Once your order ships, you will receive tracking information via email.

6. Incorrect Address

Customers are responsible for providing accurate shipping information.

We are not responsible for:

  • Delays caused by incorrect addresses
  • Packages marked as delivered by the carrier

7. Lost or Stolen Packages

If your package is marked delivered but not received:

  • Contact the shipping carrier first
  • Then email hello@etzdesignstudio.com for assistance

8. Damaged in Transit

If your item arrives damaged, contact us within 48 hours with photos.

9. Contact

ETZ Design Studio

Email: hello@etzdesignstudio.com

Website: https://etzdesignstudio.com/